Return & Exchange Policy

  • All returns and exchanges require prior approval.
  • Customers are responsible for return shipping costs unless the return is due to our error (such as an incorrect item shipped).
  • Returns must be initiated no more than 30 days from the date of purchase
  • Approved returns or exchanges are subject to a restocking fee
  • Please report any discrepancies or issues within 10 days of receiving your order to ensure prompt assistance

     

Order Cancellations

Please contact our customer service team via chat, or the Contact Us page, for any order cancellations. Once an order has shipped it cannot be cancelled.

Start a Return

To initiate a return, please send an email to Contact Us with your order number. Feel free to contact us via email for any questions or concerns regarding our return policy.

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    We Offer fast order processing & expedited shipping options!

    In-stock items ship the same day if your order is placed before 3:00 PM Central Time. Orders placed after 3:00 PM Central Time or on weekends may not ship until the next business day.

    Please note that high-quantity orders or made-to-order items may take 3–5 business days to ship. For a more accurate lead time on these items, please contact us or send us a message in the chat!

    Once your order ships, you’ll receive a shipping confirmation email with your tracking number and a direct link to the carrier’s tracking page.

    Free Ground Shipping!

    We offer FREE Ground shipping and FREE freight shipping on most orders within the 48 contiguous states. Some oversized items & residential freight deliveries may include a special handling charge. The charge will show in the cart during the check-out process on any applicable products. Offer subject to change without notice.